![]() ![]() ![]() Partial balances cannot be returned or exchanged for cash, except as required by law. A Disney Gift Card that has not been used for any purchase can be returned for the full amount in the original form of payment, providing the original sales receipt is presented. The Disney Gift Card is not redeemable for cash. The following items may not be returned or exchanged: Merchandise purchased from a location other than Disney store Outlet, Disney store Times Square, Studio Store or, including Disney Parks and Resorts locations and third party retailers Limited Edition items merchandise designated as “online return only” Personalized items Special Order items Disney Theme Park Tickets Magicband and Magicband + Subscriptions Memberships Merchandise sold “As-Is” “No Return orĮxchange” or “All Sales final” and shipping and handling fees. We reserve the right to limit the number of returns permitted without valid receipts. Guests may be required to present one of the following forms of ID as proof of identity: valid driver's license, state issued ID card, passport, or military ID. Merchandise Returns WITHOUT A RECEIPT and Returns MORE THAN 30 DAYS from date of purchaseĪ Merchandise Credit will be issued at the current selling price of the merchandise returned. Merchandise returns with a Gift Receipts will receive a Merchandise Credit for the full purchase price if returned within 30 days of the date of purchase. Merchandise Returns WITH a GIFT RECEIPT within 30 days of purchase A one-time price adjustment will be granted on merchandise that has been reduced in price in-Store within 7 days of the date of purchase as shown on the original sales receipt. If the original card account is no longer valid, a refund will be issued in the form of a Merchandise Credit. Merchandise Returns WITH an ORIGINAL RECEIPT within 30 DAYS of purchaseĪ full refund will be provided in the same form of payment that was used for the purchase within 30 days of the date of purchase, except as provided below, provided that refunds to a card account will only be provided to the original card account used for the purchase if such account is valid. No returns or exchanges will be accepted if the merchandise has been used or worn. Merchandise must be returned NEW, in its original condition at the time of purchase, in the original unopened packaging with original tags and tickets attached. Subject to the exceptions listed below, returns and exchanges will only be accepted for purchases made at a Disney store Outlet, Disney store Times Square, Studio Store or.
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